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Privacy Policy

Last Updated: February 15, 2025

1 Information We Collect

At tovarynexilo, we collect information that helps us provide better financial forecasting and budgeting services. When you create an account, we gather basic details like your name, email address, and contact information. We also collect financial data you choose to share, including income sources, expense categories, and budgeting goals.

Personal Information Categories

  • Contact details (name, email, phone number)
  • Account credentials and security information
  • Financial data you input for analysis
  • Device information and IP addresses
  • Usage patterns and platform interactions

We collect this information through direct input when you use our platform, automatic collection through cookies and similar technologies, and from third-party integrations you authorize. Under Malaysia's Personal Data Protection Act 2010 (PDPA), we ensure all collection methods comply with local privacy requirements.

2 How We Use Your Information

Your data powers our financial forecasting algorithms and helps create personalized budgeting recommendations. We analyze spending patterns to identify trends and suggest optimization opportunities. This analysis happens within secure, encrypted environments designed to protect your privacy.

We also use your information to communicate important updates, send educational content about financial management, and provide customer support. Marketing communications are always optional – you can opt out at any time through your account settings or by contacting us directly.

We never sell your personal financial information to third parties. Your data stays within our secure systems unless you explicitly authorize specific integrations.

3 Data Storage and Security

All financial data is encrypted using AES-256 encryption both in transit and at rest. We store information on secure servers located in Malaysia, ensuring compliance with local data residency requirements under the PDPA. Our security infrastructure includes regular penetration testing, multi-factor authentication, and continuous monitoring for unusual activity.

Security Measures

Our platform employs bank-level security protocols including SSL certificates, encrypted database connections, and secure API endpoints. Employee access is restricted based on role requirements, and all system access is logged and monitored. We conduct quarterly security audits and maintain incident response procedures.

Data retention periods vary based on information type and legal requirements. Account information is retained while your account remains active plus seven years afterward for audit purposes. Financial forecasting data is kept for analysis improvement but can be deleted upon request, subject to regulatory obligations.

4 Your Privacy Rights

Under Malaysia's PDPA, you have specific rights regarding your personal data. You can request access to information we hold about you, ask for corrections to inaccurate data, or request deletion of your information in certain circumstances.

Access Rights

Request copies of your personal data and information about how we process it

Correction Rights

Update or correct inaccurate personal information in your account

Deletion Rights

Request removal of your data when legal obligations permit

Portability Rights

Receive your data in a structured, machine-readable format

To exercise these rights, contact our privacy team at info@tovarynexilo.com or visit your account settings. We respond to all requests within 21 days as required by Malaysian law. Some requests may require identity verification to protect your privacy.

5 Third-Party Integrations and Sharing

We work with selected service providers to deliver our platform features. These include cloud hosting providers, analytics services, and financial data aggregators. All third parties sign data processing agreements ensuring they handle your information according to our privacy standards.

When We Share Information

Information sharing occurs only in specific circumstances: when you authorize integrations with banks or financial institutions, when required by Malaysian law or court orders, to prevent fraud or security threats, or with service providers who help operate our platform under strict confidentiality agreements.

We never share personal financial details for marketing purposes or sell data to advertisers. Any data sharing for platform operations involves anonymized or aggregated information that cannot identify individual users.

6 Cookies and Tracking Technologies

Our platform uses cookies to remember your preferences, maintain secure sessions, and analyze usage patterns. Essential cookies are necessary for platform operation and cannot be disabled. Analytics cookies help us understand how users interact with features to improve the experience.

You can control cookie preferences through your browser settings or our cookie management panel. Disabling certain cookies may affect platform functionality, but core features will remain accessible. We do not use tracking cookies for advertising purposes or share cookie data with external advertising networks.

7 International Data Transfers

While we primarily store data within Malaysia, some service providers may process information in other countries. When international transfers occur, we ensure adequate protection through standard contractual clauses and data transfer agreements that meet Malaysian and international privacy standards.

Any cross-border data movement complies with PDPA requirements and includes safeguards to maintain your privacy rights regardless of processing location. We regularly review our international partners to ensure continued compliance with evolving privacy regulations.

8 Updates to This Policy

We update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated through email notifications and prominent notices on our platform. The "Last Updated" date at the top indicates when changes were made.

We encourage reviewing this policy regularly to stay informed about how we protect your information. Continued use of our platform after policy updates indicates acceptance of the revised terms.

Contact Our Privacy Team

Questions about this privacy policy or your data rights? We're here to help.

Email: info@tovarynexilo.com
Address: E-07-07, Sunway geo avenue, Bandar Sunway, 47500, Selangor, Malaysia
Phone: +6095736304